A full written survey is conducted to assess the best cleaning method to use. We always pre-treat to remove grime and heavy soiling, followed by the most suitable cleaning solution to maximise the end results. We then remove as much as possible stains, but must stress that no person can guarantee 100% stain removal. As a general rule, the longer the stain has been left on the carpet, the more difficult it is to remove. Also some domestically available stain removers, if not tested beforehand or have failed to carry out the instructions have been known to remove the carpet dye. Or cause the stain to set into the carpet pile, also if you rub or scrub the carpet, there is a strong possibility that the pile will become distorted, in both instances causing damage which no professional cleaning will rectify.
Chinese & Persian Rugs
We are Woolsafe Certified Operators and are highly specialised and experienced in cleaning Chinese and Persian rugs. A full survey is conducted prior to cleaning to assess the safest method. We usually clean by hand, and use only the safest solutions.
There is an increasing amount of carpets made from 100% natural plant material that requires specialist cleaning. The system we use will not cause any shrinkage and is completely natural. Although the overall finish can be unpredictable and out of our control, we are experienced in this field and clean these carpets on a regular basis, we have never experienced problems to date, we do specialise in sisal carpet cleaning.
We also provide a service to post clean the carpets and help prevent the carpet re staining. This system will not completely prevent the carpets from re-soiling, but it will make them more serviceable and can make staining from food and drink more easily removable, by mopping up the stain with a cloth or kitchen paper and bloating the affected area using ( in most cases ) plain water.
We are able to remove odours from all fabric types via a machine that uses ozone, a natural gas this leaves no chemical residue and is proving very popular with landlords and families. The odour is similar to the fresh air produced after a thunder storm which people love. This also sanitises the air and kills all bacteria at the same time; it even removes the smell of cigarette smoke! This is a permanent process. We can also use chemicals to kill most viruses including the Nora Virus.
As of January 1st 2013, the law states clearly that only qualified people can use insecticide to remove insects. Very few carpet cleaners are now qualified to carry out this service and although they will be keen to do so, they are in fact breaking the law which is there to protect you. Unfortunately, there is a nationwide problem with an increase in carpet beetle outbreaks. Once the moth is inside your home, it will look for a hiding place that is dark hence skiting boards and under furniture, after it lays its eggs the larva will feed on the wool fibres, this stage lasts between 60 to 80 days. The larva spins a protective case which it drags around and eventually becomes the cocoon in which they pupate and develops into adult moths which lasts up to 19 days then they hatch and the process starts all over again. Regular vacuuming of the skirting board edges and vacuuming under furniture will reduce the risk of an outbreak. Another possible reason we are seeing an increase is because of the removal of insecticide from the carpet manufacturing process. This is because of the effluent from this process is very harmful to the environment. We can remove fleas, silverfish and carpet beetles. We also have specific chemicals to kill carpet beetle, lava and the eggs, it is normal to expect a secondary treatment 3 months after the first visit
We clean all types of stone, quarry tiled, lino, vinyl floors. We always pre-test a small area prior to full cleaning to ensure the best method is used and the best results are obtained. We also offer a hard floor sealing service to prolong the cleanliness of the floor, which also includes a tailor made maintenance plan for the customer to follow post-cleaning.